Personal Home Support Centre Device Guides Google Pixel 5 Calls, contacts & calendar I can't receive messages on my MessageBank®

Google Pixel 5

Android 11.0
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I can't receive messages on my MessageBank®

Your MessageBank® hasn't been set up
Incoming calls aren't diverted to your MessageBank®

Divert calls to MessageBank®

Press the phone icon.
Press the menu icon.
Press Settings.
Press Calling accounts.
Press the name of your SIM.
Press Call forwarding.
Press the required divert type.
Key in +61101 and press TURN ON.
+61101
Slide your finger upwards starting from the bottom of the screen to return to the home screen.
  • 1
    Find "Call forwarding"
    • Press the phone icon.
    • Press the menu icon.
    • Press Settings.
    • Press Calling accounts.
    • Press the name of your SIM.
    • Press Call forwarding.
  • 2
    Divert calls to MessageBank®
    • Press the required divert type.
    • Key in +61101 and press TURN ON.
  • 3
    Return to the home screen
    • Slide your finger upwards starting from the bottom of the screen to return to the home screen.

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Your MessageBank® hasn't been activated