I can't use GPS navigation

Turn GPS on or off

Slide two fingers downwards starting from the top of the screen.
Press the settings icon.
Press Location.
Press the indicator next to
Press App access to location.
Press the required app.
Press the required setting.
Press arrow left twice.
Press Advanced.
Press Google Location Accuracy.
If you press the indicator next to
If you press the indicator next to
Slide your finger upwards starting from the bottom of the screen to return to the home screen.
  • 1
    Find "Location"
    • Slide two fingers downwards starting from the top of the screen.
    • Press the settings icon.
    • Press Location.
  • 2
    Turn use of GPS position on or off
    • Press the indicator next to "Use location" to turn the function on or off.
      If you turn on geotagging, your phone can find your position using GPS. If you turn off the function, you can't use any GPS functions on your phone.
  • 3
    Turn use of GPS position for applications on or off
    • Press App access to location.
    • Press the required app.
    • Press the required setting.
    • Press arrow left twice.
  • 4
    Select positioning method
    • Press Advanced.
    • Press Google Location Accuracy.
    • If you press the indicator next to "Improve Location Accuracy" to turn on the function, your phone can find your exact position using the GPS satellites, the mobile network and nearby Wi-Fi networks. Satellite-based GPS requires a clear view of the sky.
    • If you press the indicator next to "Improve Location Accuracy" to turn off the function, your phone can find your exact position using the GPS satellites but it may take longer as there is no access to supplementary information from the mobile network or nearby Wi-Fi networks.
  • 5
    Return to the home screen
    • Slide your finger upwards starting from the bottom of the screen to return to the home screen.

Can you use the phone's internet connection?

It's important to find out if you can use the phone's internet connection. If you can't use the phone's internet connection, you need to solve this problem first. When the problem is solved, you will most likely also be able to use GPS navigation.