Turn your phone on and off

Before you can turn on your phone, you need to insert your SIM into your phone.

If you're asked to key in your PIN, do so and press arrow right.
Slide two fingers downwards starting from the top of the screen.
Press the power off icon.
Press Power off.
  • 1
    Turn on your phone
    • Press and hold the Side key until your phone is turned on.
  • 2
    Enter your PIN
    • If you're asked to key in your PIN, do so and press arrow right.
      If the wrong PIN is entered three times in a row, your SIM is blocked. To unblock your SIM, you'll need to key in your PUK. The PUK can be obtained by contacting Customer Service. Please note: If the wrong PUK is entered ten times in a row, your SIM will be blocked permanently. In this case, you need a new SIM from Telstra.
  • 3
    Turn off your phone
    • Slide two fingers downwards starting from the top of the screen.
    • Press the power off icon.
    • Press Power off.