I can't receive any voice calls

Cancel all diverts

Press the call icon.
Press the menu icon.
Press Settings.
Press Calling accounts.
Press the name of your SIM.
Press Call forwarding.
Press the required divert type.
Press TURN OFF.
Slide your finger upwards starting from the bottom of the screen to return to the home screen.
  • 1
    Find "Call forwarding"
    • Press the call icon.
    • Press the menu icon.
    • Press Settings.
    • Press Calling accounts.
    • Press the name of your SIM.
    • Press Call forwarding.
  • 2
    Cancel all diverts
    • Press the required divert type.
    • Press TURN OFF.
  • 3
    Return to the home screen
    • Slide your finger upwards starting from the bottom of the screen to return to the home screen.

Can you make a voice call?

It's important to find out if you can make a voice call. If you can't make a voice call, you need to solve this problem first. When the problem is solved, you will most likely also be able to receive voice calls.