Activate phone
You need to activate your phone before using it for the first time and after a factory reset. To use mobile network services on your phone, you need to insert your SIM into your phone.
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1Enter your PIN
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If your SIM is locked, key in your PIN and press arrow right.
If the wrong PIN is entered three times in a row, your SIM is blocked. To unblock your SIM, you'll need to key in your PUK. The PUK can be obtained by contacting Customer Service. Please note: If the wrong PUK is entered ten times in a row, your SIM will be blocked permanently. In this case, you need a new SIM from Telstra.
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If your SIM is locked, key in your PIN and press arrow right.
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2Select language
- Press the field next to the language icon.
- Press the required language.
- Press the required country or area.
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3Select help function settings
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Press Accessibility and follow the instructions on the screen to select the required settings.
See how to select help function settings later after activation.
- Press Get started.
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Press Accessibility and follow the instructions on the screen to select the required settings.
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4Set up your phone as a new phone
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Press Skip.
You can also transfer content from another phone or restore the content of a Google One backup.
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Press Skip.
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5Select Wi-Fi network
- Press the required Wi-Fi network.
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Key in the password for the Wi-Fi network and press Connect.
If there are no available Wi-Fi networks, you can use the mobile network instead.
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6Finish activation
- Follow the instructions on the screen to finish the activation.