I can't send and receive email
Set up your phone for POP3 email
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1Find "Accounts"
- Slide your finger downwards starting from the top of the screen.
- Press the settings icon.
- Press Accounts.
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2Create new email account
- Press Add account.
- Press Personal (POP3).
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3Enter email address
- Press the field below "Enter your email address" and key in your email address.
- Press NEXT.
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4Enter password
- Press the field below "Password" and key in the password for your email account.
- Press NEXT.
- If this screen is displayed, you email account has been recognised and set up automatically. Follow the instructions on the screen to key in more information and finish setting up your phone.
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5Enter username
- Press the field below "Username" and key in the username for your email account.
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6Enter incoming server
- Press the field below "Server" and key in the name of your email provider's incoming server.
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7Enter incoming port
- Press the field below "Port" and key in 110.
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8Turn deletion of email on server on or off
- Press the drop down list below "Delete emails from server".
- Press Never to keep email on the server when you delete them on your phone.
- Press When I delete from Inbox to delete email on the server when you delete them on your phone.
- Press NEXT.
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9Turn on SMTP authentication
- Press Require sign-in to turn on the function.
- Press the field below "Username" and key in the username of your email provider's outgoing server.
- Press the field next to "Password" and key in the password for your email provider's outgoing server.
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10Enter outgoing server
- Press the field below "SMTP server" and key in the name of your email provider's outgoing server.
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11Enter outgoing port
- Press the field below "Port" and key in 25.
- Press NEXT.
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12Select settings for retrieval of new email
- Press the drop down list below "Sync frequency".
- Press the required setting.
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13Turn email notifications on or off
- Press Notify me when emails arrive to turn the function on or off.
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14Turn on email synchronisation
- Press Sync emails from this account to turn on the function.
- Press NEXT.
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15Enter email account name
- Press the field below "Account name (optional)" and key in the required name.
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16Key in sender name
- Press the field below "Your name" and key in the required sender name.
- Press NEXT.
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17Return to the home screen
- Press the Home key to return to the home screen.
Can you use the phone's internet connection?
It's important to find out if you can use the phone's internet connection. If you can't use the phone's internet connection, you need to solve this problem first. When the problem is solved, you will most likely also be able to send and receive email.