I can't install an app

Activate Google account on your phone

Slide two fingers downwards starting from the top of the screen.
Press the settings icon.
Press Accounts & sync.
Press the add account icon.
Press Google.
Press Enter your email and key in the username for your Google account.
Press NEXT.
Press the field below
Press NEXT and follow the instructions on the screen to select settings for your Google account.
Press ACCEPT.
Press the Home key to return to the home screen.
  • 1
    Find "Google"
    • Slide two fingers downwards starting from the top of the screen.
    • Press the settings icon.
    • Press Accounts & sync.
    • Press the add account icon.
    • Press Google.
  • 2
    Activate Google account
    • Press Enter your email and key in the username for your Google account.
    • Press NEXT.
    • Press the field below "Password" and key in the password for your Google account.
    • Press NEXT and follow the instructions on the screen to select settings for your Google account.
    • Press ACCEPT.
  • 3
    Return to the home screen
    • Press the Home key to return to the home screen.

Can you use the phone's internet connection?

It's important to find out if you can use the phone's internet connection. If you can't use the phone's internet connection, you need to solve this problem first. When the problem is solved, you will most likely also be able to install apps.