Back up phone memory
Before updating the phone software, it's recommended that you back up the phone memory to ensure that no data is lost. It can also be useful to back up the phone memory regularly to ensure that no data is lost in case of defects or crashes.
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1Install HiSuite
- Go to www.huaweidevice.com on your computer.
- Find the download section on the web page to download HiSuite.
- Download and install HiSuite.
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2Connect phone and computer
- Connect the data cable to the socket and to your computer's USB port.
- Press Media device (MTP).
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3Back up phone memory
- Start the program HiSuite on your computer.
- Click Backup & Restore.
- Click Backup.
- Click Next.
- Press the required data types to turn backup on or off.
- Press Start.
- Wait, while the phone memory is backed up.