Set up your phone for Telstra Mail
You can set up your phone to send and receive email from your Telstra email account. Remember, you need to set up your phone for internet and create a Telstra email account.
Select an alternative email configuration:
- Set up your phone for email
- Set up your phone for Exchange email
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1Find "Others"
- Press Email.
- Press Others.
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If an email account has been created already, do the following instead:Press the Menu key. Press Settings. Press ADD ACCOUNT. Press Others.
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2Enter email address
- Key in your Telstra email address.
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E.g. user@bigpond.com, user@bigpond.net.au or user@telstra.com.
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3Enter password
- Press Password and key in the password for your Telstra email account.
- Press Manual setup.
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4Select server type
- Press IMAP.
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5Enter username
- Key in the username for your Telstra email account.
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The username for your Telstra email account is your email address, e.g. user@bigpond.com, user@bigpond.net.au or user@telstra.com.
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6Enter incoming server
- Press the field below "IMAP server" and key in imap.telstra.com
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7Enter incoming port
- Press the field below "Port" and key in 993
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8Turn on encryption of incoming email
- Press the drop down list below "Security type".
- Press SSL/TLS (Accept all certificates).
- Press Next.
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9Enter outgoing server
- Key in smtp.telstra.com
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10Enter outgoing port
- Press the field below "Port" and key in 465
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11Turn on encryption of outgoing email
- Press the drop down list below "Security type".
- Press SSL/TLS (Accept all certificates).
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12Turn on SMTP authentication
- Press Require sign-in to turn on the function.
- Press the field below "Username" and key in the username for your Telstra email account.
- Press the field below "Password" and key in the password for your Telstra email account.
- Press Next.
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The username for your Telstra email account is your email address, e.g. user@bigpond.com, user@bigpond.net.au or user@telstra.com.
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13Select setting for retrieval of new email
- Press the drop down list below "Inbox checking frequency".
- Press Never or the required period.
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14Turn use of default email account on or off
- Press Make this your default account for sending email to turn the function on or off.
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15Turn email notification on or off
- Press Notify me when email arrives to turn the function on or off.
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16Turn email synchronisation on or off
- Press Sync email from this account to turn the function on or off.
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17Turn retrieval of attachments when connected to a Wi-Fi network on or off
- Press Automatically download attachments when connected to Wi-Fi to turn the function on or off.
- Press Next.
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18Enter sender name
- Key in the required sender name.
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19Enter email account name
- Press the field below "Give this account a name (optional)" and key in the required name.
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20Finish setup
- Press Next.
- Wait while your phone retrieves new email.
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21Return to the home screen
- Press the Home key to return to the home screen.