Set up your phone for Telstra Mail

You can set up your phone to send and receive email from your Telstra email account. Remember, you need to set up your phone for internet and create a Telstra email account.

Select an alternative email configuration:
- Set up your phone for email
- Set up your phone for Exchange email

Huawei Ascend Y300
Huawei Ascend Y300
Huawei Ascend Y300
Huawei Ascend Y300
Huawei Ascend Y300
  • 1
    Find "Others"
    • Press Email.
    • Press Others.
    • If an email account has been created already, do the following instead:Press the Menu key. Press Settings. Press ADD ACCOUNT. Press Others.
  • 2
    Enter email address
    • Key in your Telstra email address.
    • E.g. user@bigpond.com, user@bigpond.net.au or user@telstra.com.
  • 3
    Enter password
    • Press Password and key in the password for your Telstra email account.
    • Press Manual setup.
  • 4
    Select server type
    • Press IMAP.
  • 5
    Enter username
    • Key in the username for your Telstra email account.
    • The username for your Telstra email account is your email address, e.g. user@bigpond.com, user@bigpond.net.au or user@telstra.com.
  • 6
    Enter incoming server
    • Press the field below "IMAP server" and key in imap.telstra.com
  • 7
    Enter incoming port
    • Press the field below "Port" and key in 993
  • 8
    Turn on encryption of incoming email
    • Press the drop down list below "Security type".
    • Press SSL/TLS (Accept all certificates).
    • Press Next.
  • 9
    Enter outgoing server
    • Key in smtp.telstra.com
  • 10
    Enter outgoing port
    • Press the field below "Port" and key in 465
  • 11
    Turn on encryption of outgoing email
    • Press the drop down list below "Security type".
    • Press SSL/TLS (Accept all certificates).
  • 12
    Turn on SMTP authentication
    • Press Require sign-in to turn on the function.
    • Press the field below "Username" and key in the username for your Telstra email account.
    • Press the field below "Password" and key in the password for your Telstra email account.
    • Press Next.
    • The username for your Telstra email account is your email address, e.g. user@bigpond.com, user@bigpond.net.au or user@telstra.com.
  • 13
    Select setting for retrieval of new email
    • Press the drop down list below "Inbox checking frequency".
    • Press Never or the required period.
  • 14
    Turn use of default email account on or off
    • Press Make this your default account for sending email to turn the function on or off.
  • 15
    Turn email notification on or off
    • Press Notify me when email arrives to turn the function on or off.
  • 16
    Turn email synchronisation on or off
    • Press Sync email from this account to turn the function on or off.
  • 17
    Turn retrieval of attachments when connected to a Wi-Fi network on or off
    • Press Automatically download attachments when connected to Wi-Fi to turn the function on or off.
    • Press Next.
  • 18
    Enter sender name
    • Key in the required sender name.
  • 19
    Enter email account name
    • Press the field below "Give this account a name (optional)" and key in the required name.
  • 20
    Finish setup
    • Press Next.
    • Wait while your phone retrieves new email.
  • 21
    Return to the home screen
    • Press the Home key to return to the home screen.