Restore factory default settings
If your phone gets slow or doesn't work as it usually does, it may help to restore the factory default settings. All settings and configurations you've made on your phone are deleted.
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1Find "Factory data reset"
- Press Settings.
- Press All.
- Press Backup & reset.
- Press Factory data reset.
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2Restore factory default settings
- Press Reset phone.
- Press Reset phone.
- Wait a moment while the factory default settings are restored.
- Follow the instructions on the display to set up your phone and prepare it for use.