Back up phone memory
Before updating the phone software, it's recommended that you back up the phone memory to ensure that no data is lost. It can also be useful to back up the phone memory regularly to ensure that no data is lost in case of defects or crashes.
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1Connect phone and computer
- Connect the data cable to the socket and to your computer's USB port.
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2Select USB connection setting
- Slide your finger down the display starting from the top edge of your phone.
- Press the USB icon.
- Press Media device (MTP) until the function is turned on.
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3Back up phone memory
- Start a file manager on your computer and find your phone in the computer's file system.
- Go to the required folder in your phone's file system.
- Highlight the required file and move or copy it to your computer.