I can't use my phone's internet connection
Restart your phone
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1Restart your phone
- Press the key on the side of your phone.
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Remove the battery holder from your phone and wait for 10-15 seconds.
Insert the battery and turn on your phone again.
See how to insert the battery and turn on your phone.
Can you make a voice call?
It's important to find out if you can make a voice call. If you can't make a voice call, you need to solve this problem first. When the problem is solved, you will most likely also be able to use the phone's internet connection.