I can't use my phone's internet connection
Turn mobile data on or off
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1Turn mobile data on or off
- Slide your finger downwards starting from the top of the screen.
- Press the settings icon.
- Press Networks.
- Press Mobile data.
- Press the indicator next to "Mobile data" to turn the function on or off.
- If you turn off mobile data, press TURN OFF.
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2Return to the home screen
- Press the Home key to return to the home screen.
Can you make a voice call?
It's important to find out if you can make a voice call. If you can't make a voice call, you need to solve this problem first. When the problem is solved, you will most likely also be able to use the phone's internet connection.