Personal Home Support Centre Device Guides LG G6 Internet & entertainment I can't install an app

LG G6

Android 7.0
Back to section Internet & entertainment

I can't install an app

Your Google account payment information is incorrect
There's not enough memory on your phone
The selected app isn't available in your country
Your Google account hasn't been activated on your phone

Activate Google account on your phone

Press Settings.
Press General.
Press Accounts & sync.
Press ADD ACCOUNT.
Press Google.
If you don't have a Google account, press Or create a new account and follow the instructions on the screen to create an account.
Press Email or phone and key in the username for your Google account.
Press NEXT.
Press Password and key in the password for your Google account.
Press NEXT.
Press ACCEPT and follow the instructions on the screen to select settings for your Google account.
Press the Home key to return to the home screen.
  • 1
    Find "Google"
    • Press Settings.
    • Press General.
    • Press Accounts & sync.
    • Press ADD ACCOUNT.
    • Press Google.
  • 2
    Activate Google account
    • If you don't have a Google account, press Or create a new account and follow the instructions on the screen to create an account.
    • Press Email or phone and key in the username for your Google account.
    • Press NEXT.
    • Press Password and key in the password for your Google account.
    • Press NEXT.
    • Press ACCEPT and follow the instructions on the screen to select settings for your Google account.
  • 3
    Return to the home screen
    • Press the Home key to return to the home screen.

Did this solve your problem?

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Can you use the phone's internet connection?

It's important to find out if you can use the phone's internet connection. If you can't use the phone's internet connection, you need to solve this problem first. When the problem is solved, you will most likely also be able to install apps.

No