Motorola Moto G04

To use Wi-Fi, you need to be in an area with available Wi-Fi networks.

Solution: Find a place with available Wi-Fi networks and try establishing a connection again.

To use Wi-Fi, you need to be connected to a Wi-Fi network.

Solution: Connect to a Wi-Fi network

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Step 1 of 8

Step 1 of 8

1. Find "Wi-Fi"

Slide two fingers downwards starting from the top of the screen.

1. Slide two fingers downwards starting from the top of the screen.
2. Press the settings icon.
3. Press Network & Internet.
4. Press Wi-Fi.
5. Press the indicator next to "Wi-Fi" to turn on the function.
6. Press the required Wi-Fi network.
7. Key in the password for the Wi-Fi network and press Connect.
   If the Wi-Fi network is password protected, a lock icon is displayed next to the name of the Wi-Fi network. You can get the password from the network provider or administrator.
8. Press the Home key to return to the home screen.

Some Wi-Fi networks require you to log on via a web page.

Solution: Open the internet browser on your phone and try loading a web page. The internet browser is redirected to the homepage of the Wi-Fi network. Follow the instructions on the screen to log on to the Wi-Fi network.

If the Wi-Fi network rejects the connection, it may be due to a Wi-Fi network error or that you don't have the correct connection credentials.

Solution: Contact the administrator of the Wi-Fi network to obtain the correct connection settings.