Personal Home Support Centre Device Guides Motorola Moto G7 POWER Data & wireless I can't use my phone as a Wi-Fi hotspot

Motorola Moto G7 POWER

Android 9.0
Back to section Data & wireless

I can't use my phone as a Wi-Fi hotspot

Wi-Fi hotspot isn't used correctly

Use your phone as a Wi-Fi hotspot

Slide two fingers downwards starting from the top of the screen.
Press the settings icon.
Press Network & Internet.
Press Hotspot & tethering.
Press Wi-Fi hotspot.
Press Hotspot name.
Key in the required Wi-Fi hotspot name and press OK.
Press Security.
Press WPA2 PSK to password protect your Wi-Fi hotspot.
Press Advanced.
Press Hotspot password.
Key in the required password and press OK.
Press the indicator to turn on the function.
Press the Home key to return to the home screen.
Motorola Moto G7 POWER
  • 1
    Find "Wi-Fi hotspot"
    • Slide two fingers downwards starting from the top of the screen.
    • Press the settings icon.
    • Press Network & Internet.
    • Press Hotspot & tethering.
    • Press Wi-Fi hotspot.
  • 2
    Select Wi-Fi hotspot settings
    • Press Hotspot name.
    • Key in the required Wi-Fi hotspot name and press OK.
    • Press Security.
    • Press WPA2 PSK to password protect your Wi-Fi hotspot.
    • Press Advanced.
    • Press Hotspot password.
    • Key in the required password and press OK.
      The password prevents others from accessing your Wi-Fi hotspot without your approval.
  • 3
    Turn on Wi-Fi hotspot
    • Press the indicator to turn on the function.
  • 4
    Return to the home screen
    • Press the Home key to return to the home screen.
  • 5
    Establish connection to Wi-Fi hotspot from another device
    • Turn on Wi-Fi on the other device.
      Find the list of available Wi-Fi networks and select your own Wi-Fi hotspot.
      Key in the password for your Wi-Fi hotspot and establish the connection.
      When the connection is established, you can access the internet from the other device.

Did this solve your problem?

Yes
No
The password used on the other device is incorrect

Can you use the phone's internet connection?

It's important to find out if you can use the phone's internet connection. If you can't use the phone's internet connection, you need to solve this problem first. When the problem is solved, you will most likely also be able to use your phone as a Wi-Fi hotspot.

No