I can't receive any voice calls

Cancel all diverts

Press the phone icon.
Press the menu icon.
Press Settings.
Press Calling accounts.
Press the name of your SIM.
Press Call forwarding.
Press Voice.
Press the required divert type.
Press TURN OFF.
Press the Home key to return to the home screen.
  • 1
    Find "Voice"
    • Press the phone icon.
    • Press the menu icon.
    • Press Settings.
    • Press Calling accounts.
    • Press the name of your SIM.
    • Press Call forwarding.
    • Press Voice.
  • 2
    Cancel all diverts
    • Press the required divert type.
    • Press TURN OFF.
  • 3
    Return to the home screen
    • Press the Home key to return to the home screen.

Can you make a voice call?

It's important to find out if you can make a voice call. If you can't make a voice call, you need to solve this problem first. When the problem is solved, you will most likely also be able to receive voice calls.