Nokia Lumia 1020

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I can't use GPS navigation

If you can't use GPS navigation, there may be several causes of the problem.

Solution: Turn GPS on or off

Slide your finger left across the display to open the main menu.

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Solution: Use GPS navigation in HERE Drive+

Press the HERE Drive+ icon.

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Solution: Go to a place with a clear view of the sky and wait a few minutes while the phone searches for a GPS signal.

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