Nokia Lumia 1020

Choose another device
Search suggestions will appear below the field as you type
Image 1: Nokia Lumia 1020
Slide 1 is active

Browse via device topic

No message tone is heard on incoming messages

If there's no message tone when you get messages, there may be several causes of the problem.

Solution: Select message tone

Slide your finger left across the display to open the main menu.

Step 1 of -

Step 1 of -

Slide 1 is active

Rather get in touch? Let’s get you connected

Online help & supportGet help
Chat with our teamContact us
My Telstra appDownload My Telstra