Nokia Lumia 930

Solution: Install and use apps from Windows Phone Store

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Step 1 of 17

Step 1 of 17

1. Open Windows Phone Store

Press Store.

1. Press Store.
2. To search by category:
3. Slide your finger right on the display.
4. Press the required category.
5. To search by name:
6. Press the search icon.
7. Key in the name of the required app and press arrow right.
8. Press the required app.
9. To install a free app:
10. Press install.
11. To buy an app:
12. Press buy.
13. Follow the instructions on the display to install the app.
14. Press the Home key to return to the home screen.
15. Slide your finger left on the display to open the main menu.
16. Press the app you've just installed.
17. Follow the instructions on the display to use the app.

Solution: Log on to Windows Phone Store from a computer and update your payment information.

Solution: Activate Microsoft account on phone

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Step 1 of 11

Step 1 of 11

1. Find "email+accounts"

Slide your finger down the display starting from the top edge of your phone.

1. Slide your finger down the display starting from the top edge of your phone.
2. Press ALL SETTINGS.
3. Press email+accounts.
4. Press add an account.
5. Press Microsoft account.
6. Press sign in.
7. Press the field below "Email address" and key in the email address for your Microsoft account.
8. Press the field below "Password" and key in the password for your Microsoft account.
9. Press next.
10. Follow the instructions on the display to finish the activation of your Microsoft account.
11. Press the Home key to return to the home screen.

Solution: Uninstall apps

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Step 1 of 4

Step 1 of 4

1. Uninstall apps

Slide your finger left on the display to open the main menu.

1. Slide your finger left on the display to open the main menu.
2. Press and hold the required app until a pop-up menu is displayed.
3. Press uninstall.
4. Press yes to confirm.