I can't use my phone's internet connection

Restart your phone

  • 1
    Restart your phone
    • Press the Side key.
    • Simultaneously, press and hold the upper part of the Volume key and keep them both pressed until your phone restarts.

Can you make a voice call?

It's important to find out if you can make a voice call. If you can't make a voice call, you need to solve this problem first. When the problem is solved, you will most likely also be able to use the phone's internet connection.