I can't use my phone's internet connection
Turn mobile data on or off
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1Find "Dual SIM & Mobile"
- Press Settings.
- Press Dual SIM & Mobile.
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2Turn mobile data on or off
- Press the indicator next to "Mobile Data" to turn the function on or off.
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3Turn use of mobile data for applications on or off
- Press Apps Using Wi-Fi and Mobile Data.
- Press the required application.
- Press the required setting.
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4Return to the home screen
- Press the Home key to return to the home screen.
Can you make a voice call?
It's important to find out if you can make a voice call. If you can't make a voice call, you need to solve this problem first. When the problem is solved, you will most likely also be able to use the phone's internet connection.