I can't start my phone

Turn use of phone lock code on or off

Slide two fingers downwards starting from the top of the screen.
Press the settings icon.
Press Lock screen.
Press Screen lock type.
Press Pattern.
Slide your finger across the screen to connect at least four points and press Continue.
Repeat the selected phone lock code and press Confirm.
Press the required settings to turn them on or off.
Press the Return key.
Press Screen lock type and key in the phone lock code.
Press None.
Press the Home key to return to the home screen.
  • 1
    Find "Screen lock type"
    • Slide two fingers downwards starting from the top of the screen.
    • Press the settings icon.
    • Press Lock screen.
    • Press Screen lock type.
  • 2
    Create phone lock code using a pattern
    • Press Pattern.
    • Slide your finger across the screen to connect at least four points and press Continue.
    • Repeat the selected phone lock code and press Confirm.
    • Press the required settings to turn them on or off.
    • Press the Return key.
  • 3
    Turn off use of phone lock code
    • Press Screen lock type and key in the phone lock code.
    • Press None.
  • 4
    Return to the home screen
    • Press the Home key to return to the home screen.

Can you turn on your phone?

It's important to find out if you can turn on your phone. If you can't turn on your phone, you need to solve this problem first. When the problem is solved, you will most likely also be able to start your phone.