Personal Home Support Centre Device Guides Samsung Galaxy A15 5G Messaging & email I can't send and receive picture messages

Samsung Galaxy A15 5G

Android 14
Back to section Messaging & email

I can't send and receive picture messages

Your phone hasn't been correctly set up for picture messaging
Mobile data is turned off
Data roaming is turned off

Turn data roaming on or off

Slide two fingers downwards starting from the top of the screen.
Press the settings icon.
Press Connections.
Press Mobile networks.
Press Data roaming.
Press the required setting to turn the function on or off.
Press the Home key to return to the home screen.
  • 1
    Find "Mobile networks"
    • Slide two fingers downwards starting from the top of the screen.
    • Press the settings icon.
    • Press Connections.
    • Press Mobile networks.
  • 2
    Turn data roaming on or off
    • Press Data roaming.
    • Press the required setting to turn the function on or off.
  • 3
    Return to the home screen
    • Press the Home key to return to the home screen.

Did this solve your problem?

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There's an error at the receiving end

Can you make a voice call?

It's important to find out if you can make a voice call. If you can't make a voice call, you need to solve this problem first. When the problem is solved, you will most likely also be able to send and receive picture messages.

No