Personal Home Support Centre Device Guides Samsung Galaxy J1 Calls, contacts & calendar I can't receive any voice calls

Samsung Galaxy J1

Android 5.1.1
Back to section Calls, contacts & calendar

I can't receive any voice calls

Missed calls are diverted too fast
Call divert is turned on

Cancel all diverts

Press the phone icon.
Press MORE.
Press Settings.
Press More settings.
Press Call forwarding.
Press Voice call.
Press the required divert type.
Press DISABLE.
Press the Home key to return to the home screen.
  • 1
    Find "Call forwarding"
    • Press the phone icon.
    • Press MORE.
    • Press Settings.
    • Press More settings.
    • Press Call forwarding.
  • 2
    Cancel all diverts
    • Press Voice call.
    • Press the required divert type.
    • Press DISABLE.
  • 3
    Return to the home screen
    • Press the Home key to return to the home screen.

Did this solve your problem?

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There's a connection error
Barring of incoming calls is turned on

Can you make a voice call?

It's important to find out if you can make a voice call. If you can't make a voice call, you need to solve this problem first. When the problem is solved, you will most likely also be able to receive voice calls.

No