I can't start my phone
Turn use of phone lock code on or off
-
1Find "Screen lock type"
- Slide your finger downwards starting from the top of the screen.
- Press the settings icon.
- Press Lock screen and security.
- Press Screen lock type.
-
2Create phone lock code
- Press Pattern.
- Slide your finger across the screen to connect at least four points and press CONTINUE.
- Repeat the selected phone lock code and press CONFIRM.
-
3Select PIN
- Key in a four-digit PIN and press CONTINUE.
- Key in your PIN again and press OK.
- Press the required setting.
- Press DONE.
-
4Turn off use of phone lock code
- Press Screen lock type and key in the current phone lock code.
- Press None.
-
5Return to the home screen
- Press the Home key to return to the home screen.
Can you turn on your phone?
It's important to find out if you can turn on your phone. If you can't turn on your phone, you need to solve this problem first. When the problem is solved, you will most likely also be able to start your phone.