Personal Home Support Centre Device Guides Samsung Galaxy Note 3 Messaging & email Set up your phone for Telstra Mail

Samsung Galaxy Note 3

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Set up your phone for Telstra Mail

You can set up your phone to send and receive email from your Telstra email account. Remember, you need to set up your phone for internet and create a Telstra email account.

Select an alternative email configuration:
- Set up your phone for email
- Set up your phone for Exchange email

Samsung Galaxy Note 3
Samsung Galaxy Note 3
Samsung Galaxy Note 3
  • 1
    Find "Email"
    • Press Apps.
    • Press Email.
  • 2
    Enter email address
    • Key in your Telstra email address.
    • If an email account has been created already, do the following instead:Press the Menu key. Press Settings. Press Add account. Key in your Telstra email address.
  • 3
    Enter password
    • Press Password and key in the password for your Telstra email account.
    • Press Manual setup.
  • 4
    Select server type
    • Press IMAP account.
  • 5
    Enter username
    • Press the field below "Username" and key in the username for your Telstra email account.
    • The username for your Telstra email account is your email address, e.g. user@bigpond.com, user@bigpond.net.au or user@telstra.com.
  • 6
    Enter incoming server
    • Press the field below "IMAP server" and key in imap.telstra.com
  • 7
    Turn on encryption of incoming email
    • Press the drop down list below "Security type".
    • Press SSL (Accept all certificates).
  • 8
    Enter incoming port
    • Press the field below "Port" and key in 993
    • Press Next.
  • 9
    Enter outgoing server
    • Press the field below "SMTP server" and key in smtp.telstra.com
  • 10
    Turn on encryption of outgoing email
    • Press the drop down list below "Security type".
    • Press SSL (Accept all certificates).
  • 11
    Enter outgoing port
    • Press the field below "Port" and key in 465
  • 12
    Turn on SMTP authentication
    • Press Require sign-in to turn on the function.
    • Press the field below "User name" and key in the username for your Telstra email account.
    • Press the field below "Password" and key in the password for your Telstra email account.
    • Press Next.
    • The username for your Telstra email account is your email address, e.g. user@bigpond.com, user@bigpond.net.au or user@telstra.com.
  • 13
    Select period for synchronisation of email
    • Press the drop down list below "Period to sync Email".
    • Press the required setting.
  • 14
    Select setting for synchronisation during off-peak hours
    • Press the drop down list below "Sync schedule".
    • Press Automatic (Push), Manual or the required interval.
  • 15
    Select setting for synchronisation during peak hours
    • Press the drop down list below "Peak schedule".
    • Press Automatic (Push), Manual or the required interval.
  • 16
    Turn email synchronisation on or off
    • Press Sync Email to turn the function on or off.
  • 17
    Turn email notification on or off
    • Press Notify me when email arrives to turn the function on or off.
  • 18
    Turn automatic retrieval of attachments when connected to a Wi-Fi network on or off
    • Press Automatically download attachments when connected to Wi-Fi to turn the function on or off.
    • Press Next.
  • 19
    Enter email account name
    • Key in a name for your email account.
  • 20
    Enter sender name
    • Press the field below "Your name (Displayed on outgoing messages)" and key in the required sender name.
  • 21
    Finish setup
    • Press Done.
    • Wait while your phone retrieves new email.
  • 22
    Return to the home screen
    • Press the Home key to return to the home screen.