Samsung Galaxy Note 3

Choose another device

Search for a solution

Image 1: Samsung Galaxy Note 3

Quick links to popular guides

Set up your phone for Telstra Mail Assign contact to speed dialling key Restart your phone Set up your phone for email Transfer files between computer and phone Write and send picture messages

Browse via device topic

I can't receive any voice calls

If you have problems receiving voice calls, there may be several causes of the problem.

If your phone doesn't receive any calls when someone calls you, it may be caused by an unknown connection error.

If divert of all calls is turned on, you can't receive any calls on your phone.

Rather get in touch? Let’s get you connected

Online help & supportGet help

Chat with our teamContact us

My Telstra appDownload My Telstra