Samsung Galaxy Note 4

Choose another device

Search for a solution

Quick links to popular guides

Install and use apps from Google Play Uninstall apps Use YouTube Set an alarm Use music player Insert memory card

Browse via device topic

I can't send and receive text messages

If you can't send and receive text messages, there may be several causes of the problem.

If you're having problems sending text messages to a specific number, the error might be at the receiving end.

The message centre ensures that your text message is sent to the recipient. Consequently, the correct message centre number needs to be saved in the phone.

To send a text message, it needs to be written and sent correctly.

Rather get in touch? Let’s get you connected

Online help & supportGet help

Chat with our teamContact us

My Telstra appDownload My Telstra