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Galaxy Note 5
Basic functions
My phone doesn't respond
Samsung Galaxy Note 5
Android 5.1.1
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My phone doesn't respond
The screen lock is turned on
There's an error in the operating system on your phone
Restart your phone
Previous step
Next step
1
Restart your phone
Press and hold
On/Off
.
Simultaneously, press and hold
the Bottom volume key
until your phone is restarted.
Did this solve your problem?
Yes
No
The screen lock is turned on
There's an error in the operating system on your phone
Restart your phone
Previous step
Next step
1
Restart your phone
Press and hold
On/Off
.
Simultaneously, press and hold
the Bottom volume key
until your phone is restarted.
Did this solve your problem?
Yes
No