Personal Home Support Centre Device Guides Samsung Galaxy Note 5 Calls, contacts & calendar I can't make voice calls

Samsung Galaxy Note 5

Android 5.1.1
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I can't make voice calls

There's no credit on your prepaid phone
Your number is no longer in service
Flight mode is turned on

Turn flight mode on or off

  • 1
    Turn flight mode on or off
    • Press and hold On/Off until a pop-up menu is displayed.
      Press to turn the function on or off.

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Barring of outgoing calls is turned on
Your phone is overloaded for unknown reasons
The SIM is faulty
Not adequate network coverage
There is a temporary network problem
There's an error at the receiving end
The selected network is out of range
The selected network mode is not available
Roaming isn't activated on your service