I can't install an app

Install apps from Google Play

Press Apps.
Press Play Store.
Press Google Play.
Key in the name or subject of the required app and press the search icon.
Press the required app.
Press INSTALL.
Press ACCEPT.
Press the Home key to return to the home screen.
  • 1
    Find "Play Store"
    • Press Apps.
    • Press Play Store.
  • 2
    Find app
    • Press Google Play.
    • Key in the name or subject of the required app and press the search icon.
  • 3
    Install app
    • Press the required app.
    • Press INSTALL.
    • Press ACCEPT.
      If you've selected a paid app, press the price to install the app.
  • 4
    Return to the home screen
    • Press the Home key to return to the home screen.

Can you use the phone's internet connection?

It's important to find out if you can use the phone's internet connection. If you can't use the phone's internet connection, you need to solve this problem first. When the problem is solved, you will most likely also be able to install apps.