Personal Home Support Centre Device Guides Samsung Galaxy Note 5 Internet & entertainment I can't use GPS navigation

Samsung Galaxy Note 5

Android 5.1.1
Back to section Internet & entertainment

I can't use GPS navigation

GPS has been turned off
There's not adequate GPS signal
The GPS navigation app isn't used correctly

Use GPS navigation in HERE Maps

Press Apps.
Press HERE Maps.
Press Search and key in the required destination.
Press the required destination.
Press the destination at the bottom of the screen.
Press Collect.
Press All-time favs.
Press Done.
Press the navigation icon.
Press the required mode of transportation.
Press the required route.
Press Start.
The travel information at the bottom of the screen shows your travel time, estimated time of arrival and distance to destination.
Press the Home key to return to the home screen.
  • 1
    Find "HERE Maps"
    • Press Apps.
    • Press HERE Maps.
  • 2
    Find destination
    • Press Search and key in the required destination.
    • Press the required destination.
      Drag two fingers together or apart to zoom in or out.
  • 3
    Save favourite destination
    • Press the destination at the bottom of the screen.
    • Press Collect.
    • Press All-time favs.
    • Press Done.
  • 4
    Plan route to destination
    • Press the navigation icon.
    • Press the required mode of transportation.
    • Press the required route.
  • 5
    Start GPS navigation
    • Press Start.
    • The travel information at the bottom of the screen shows your travel time, estimated time of arrival and distance to destination.
  • 6
    Return to the home screen
    • Press the Home key to return to the home screen.

Did this solve your problem?

Yes
No

Can you use the phone's internet connection?

It's important to find out if you can use the phone's internet connection. If you can't use the phone's internet connection, you need to solve this problem first. When the problem is solved, you will most likely also be able to use GPS navigation.

No