I can't use GPS navigation
Turn GPS on or off
-
1Find "Location"
- Slide two fingers downwards starting from the top of the screen.
- Press the settings icon.
- Press Biometrics and security.
- Press Location.
-
2Turn GPS on or off
-
Press the indicator to turn the function on or off.
If you turn on geotagging, your phone can find your position using GPS. If you turn off the function, you can't use any GPS functions on your phone.
-
Press the indicator to turn the function on or off.
-
3Select positioning method
- Press Google Location Accuracy.
- If you press the indicator next to "Improve Location Accuracy" to turn on the function, your phone can find your exact position using the GPS satellites, the mobile network and nearby Wi-Fi networks. Satellite-based GPS requires a clear view of the sky.
- If you press the indicator next to "Improve Location Accuracy" to turn off the function, your phone can find your exact position using the GPS satellites but it may take longer as there is no access to supplementary information from the mobile network or nearby Wi-Fi networks.
-
4Return to the home screen
- Press the Home key to return to the home screen.
Can you use the phone's internet connection?
It's important to find out if you can use the phone's internet connection. If you can't use the phone's internet connection, you need to solve this problem first. When the problem is solved, you will most likely also be able to use GPS navigation.