Personal Home Support Centre Device Guides Samsung Galaxy Note7 Internet & entertainment I can't use GPS navigation

Samsung Galaxy Note7

Android 6.0
Back to section Internet & entertainment

I can't use GPS navigation

GPS has been turned off

Turn GPS on or off

Slide your finger downwards starting from the top of the screen.
Press the settings icon.
Press Connections.
Press Location.
Press the indicator to turn the function on or off.
Press Locating method.
If you select GPS, Wi-Fi, and mobile networks, your phone can find your exact position using the GPS satellites, the mobile network and nearby Wi-Fi networks. Satellite-based GPS requires a clear view of the sky.
If you select Wi-Fi and mobile networks, your phone can find your approximate position using the mobile network and nearby Wi-Fi networks.
If you select GPS only, your phone can find your exact position but it may take longer as there is no access to supplementary information from nearby mobile or Wi-Fi networks.
Press the Home key to return to the home screen.
  • 1
    Find "Location"
    • Slide your finger downwards starting from the top of the screen.
    • Press the settings icon.
    • Press Connections.
    • Press Location.
  • 2
    Turn use of GPS position on or off
    • Press the indicator to turn the function on or off.
      If you turn on geotagging, your phone can find your position using GPS. If you turn off the function, you can't use any GPS functions on your phone.
  • 3
    Select positioning method
    • Press Locating method.
    • If you select GPS, Wi-Fi, and mobile networks, your phone can find your exact position using the GPS satellites, the mobile network and nearby Wi-Fi networks. Satellite-based GPS requires a clear view of the sky.
    • If you select Wi-Fi and mobile networks, your phone can find your approximate position using the mobile network and nearby Wi-Fi networks.
    • If you select GPS only, your phone can find your exact position but it may take longer as there is no access to supplementary information from nearby mobile or Wi-Fi networks.
  • 4
    Return to the home screen
    • Press the Home key to return to the home screen.

Did this solve your problem?

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There's not adequate GPS signal

Can you use the phone's internet connection?

It's important to find out if you can use the phone's internet connection. If you can't use the phone's internet connection, you need to solve this problem first. When the problem is solved, you will most likely also be able to use GPS navigation.

No