I can't start my phone
Turn use of phone lock code on or off
-
1Find "Lock screen and security"
- Slide your finger downwards starting from the top of the screen.
- Press the settings icon.
- Press Lock screen and security.
-
2Create phone lock code using iris scanning
- Press Iris Scanner.
- Press CONTINUE.
- Press the required setting and follow the instructions on the screen to create an additional phone lock code.
- Press CONTINUE.
- Follow the instructions on the screen to create the phone lock code using iris scanning.
- Press the required settings.
- Press DONE.
-
3Turn off use of phone lock code
- Press Screen lock type and key in the current phone lock code.
- Press None and follow the instructions on the screen to turn off use of phone lock code.
-
4Return to the home screen
- Press the Home key to return to the home screen.
Can you turn on your phone?
It's important to find out if you can turn on your phone. If you can't turn on your phone, you need to solve this problem first. When the problem is solved, you will most likely also be able to start your phone.