Samsung Galaxy Note9

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Image 1: Samsung Galaxy Note9 in Black
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I can't install an app

If you can't install an app on your phone, there may be several causes of the problem.

The payment information used when buying apps is connected to your Google account. If the information is incorrect, it needs to be updated before you can buy apps.

Solution: Log on to Google Play from a computer and update your payment information.

To install apps, there needs to be enough memory.

Solution: Uninstall apps

Press Play Store.

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Some apps aren't available in all countries or they're made available at different times.

Solution: Install apps from Google Play

Press Play Store.

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To install apps, your Google account needs to be activated on your phone.

Solution: Activate Google account on your phone

Slide your finger downwards starting from the top of the screen.

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