I can't use my phone's internet connection

Turn mobile data on or off

Slide two fingers downwards starting from the top the screen.
Press the mobile data icon to turn the function on or off.
Press the Home key to return to the home screen.
  • 1
    Turn mobile data on or off
    • Slide two fingers downwards starting from the top the screen.
    • Press the mobile data icon to turn the function on or off.
  • 2
    Return to the home screen
    • Press the Home key to return to the home screen.

Can you make a voice call?

It's important to find out if you can make a voice call. If you can't make a voice call, you need to solve this problem first. When the problem is solved, you will most likely also be able to use the phone's internet connection.