Personal Home Support Centre Device Guides Samsung Galaxy S21 5G Calls & contacts I can't receive any voice calls

Samsung Galaxy S21 5G

Android 11.0
Back to section Calls & contacts

I can't receive any voice calls

Missed calls are diverted too fast

Divert calls to MessageBank®

Press the phone icon.
Press the menu icon.
Press Settings.
Press Supplementary services.
Press Call forwarding below the required SIM.
Press the required divert type.
Key in +61101 and press Enable.
+61101
Press the Home key to return to the home screen.
  • 1
    Find "Call forwarding"
    • Press the phone icon.
    • Press the menu icon.
    • Press Settings.
    • Press Supplementary services.
    • Press Call forwarding below the required SIM.
  • 2
    Divert calls to voicemail
    • Press the required divert type.
    • Key in +61101 and press Enable.
  • 3
    Return to the home screen
    • Press the Home key to return to the home screen.

Did this solve your problem?

Yes
No
Call divert is turned on
There's a connection error
Barring of incoming calls is turned on

Can you make a voice call?

It's important to find out if you can make a voice call. If you can't make a voice call, you need to solve this problem first. When the problem is solved, you will most likely also be able to receive voice calls.

No