Personal Home Support Centre Device Guides Samsung Galaxy S21 5G Calls & contacts I can't receive any voice calls

Samsung Galaxy S21 5G

Android 11.0
Back to section Calls & contacts

I can't receive any voice calls

Missed calls are diverted too fast
Call divert is turned on

Cancel all diverts

Press the phone icon.
Press the menu icon.
Press Settings.
Press Supplementary services.
Press Call forwarding below the required SIM.
Press the required divert type.
Press Disable.
Press the Home key to return to the home screen.
  • 1
    Find "Call forwarding"
    • Press the phone icon.
    • Press the menu icon.
    • Press Settings.
    • Press Supplementary services.
    • Press Call forwarding below the required SIM.
  • 2
    Cancel all diverts
    • Press the required divert type.
    • Press Disable.
  • 3
    Return to the home screen
    • Press the Home key to return to the home screen.

Did this solve your problem?

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There's a connection error
Barring of incoming calls is turned on

Can you make a voice call?

It's important to find out if you can make a voice call. If you can't make a voice call, you need to solve this problem first. When the problem is solved, you will most likely also be able to receive voice calls.

No