Turn your phone on and off
See how to turn your phone on and off. To use mobile network services on your phone, you need to insert your SIM into your phone.
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1Turn on your phone
- Press and hold the Side key until your phone is turned on.
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2Enter your PIN
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If you're asked to key in your PIN, do so and press OK.
If an incorrect PIN is entered three times in a row, your SIM will be blocked. To unblock your SIM, you'll need to key in your PUK. The PUK can be obtained by contacting customer services. Please note: If you key in the wrong PUK ten times in a row, your SIM will be blocked permanently. In this case, you need a new SIM from Telstra.
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If you're asked to key in your PIN, do so and press OK.
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3Turn off your phone
- Slide two fingers downwards starting from the top of the screen.
- Press the power off icon.
- Press Power off.
- Press Power off.