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Galaxy S21 Ultra 5G
Basic functions
My phone doesn't respond
Samsung Galaxy S21 Ultra 5G
Android 11.0
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Back to section Basic functions
My phone doesn't respond
The screen lock is turned on
There's an error in the operating system on your phone
Restart your phone
Previous step
Next step
1
Restart your phone
Press
the Side key
.
Simultaneously, press and hold
the lower part of the Volume key
and keep them both pressed until your phone restarts.
Did this solve your problem?
Yes
No
The screen lock is turned on
There's an error in the operating system on your phone
Restart your phone
Previous step
Next step
1
Restart your phone
Press
the Side key
.
Simultaneously, press and hold
the lower part of the Volume key
and keep them both pressed until your phone restarts.
Did this solve your problem?
Yes
No