I can't install an app
Install apps from Google Play
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1Find "Play Store"
- Slide your finger upwards on the screen.
- Press Play Store.
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2Find app
- Press the search field.
- Key in the name or subject of the required app and press the search icon.
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3Install app
- Press the required app.
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Press Install and follow the instructions on the screen to install the app.
If you've selected a paid app, press the price to install the app.
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4Return to the home screen
- Press the Home key to return to the home screen.
Can you use the phone's internet connection?
It's important to find out if you can use the phone's internet connection. If you can't use the phone's internet connection, you need to solve this problem first. When the problem is solved, you will most likely also be able to install apps.