Set up your phone for Exchange email

You can set up your phone to send and receive email from your Exchange email account, such as your work email. Remember, you need to set up your phone for internet.

Select an alternative email configuration:
- Set up your phone for email
- Set up your phone for Telstra Mail

Samsung Galaxy S5
Samsung Galaxy S5
Samsung Galaxy S5
  • 1
    Find "Email"
    • Press Apps.
    • Press Email.
  • 2
    Enter email address
    • Key in your email address.
    • If an email account has been created already, do the following instead:Press the menu icon. Press Settings. Press Manage accounts. Press the add account icon. Key in your email address.
  • 3
    Enter password
    • Press Password and key in your password.
    • Press Manual setup.
  • 4
    Select account type
    • Press Microsoft Exchange ActiveSync.
  • 5
    Enter domain and username
    • Press the field below "Domain\user name" and key in the domain and username separated by a "\".
  • 6
    Enter server address
    • Press the field below "Exchange server" and key in the server address.
  • 7
    Turn SSL encryption on or off
    • Press Use secure connection (SSL) to turn the function on or off.
  • 8
    Turn client certificate on or off
    • Press Use client certificate to turn the function on or off.
    • If you turn on the function:
    • Press Client certificate and follow the instructions on the display to install the required certificate.
    • Press Next.
  • 9
    Select period for synchronisation of email
    • Press the drop down list below "Period to sync Email".
    • Press the required setting.
  • 10
    Select setting for synchronisation during off-peak hours
    • Press the drop down list below "Sync schedule".
    • Press Push, Manual or the required interval.
  • 11
    Select setting for synchronisation during peak hours
    • Press the drop down list below "Peak schedule".
    • Press Push, Manual or the required interval.
  • 12
    Select email retrieval size when synchronising
    • Press the drop down list below "Emails retrieval size".
    • Press the required setting.
  • 13
    Select synchronisation period for the calendar
    • Press the drop down list below "Period to sync Calendar".
    • Press the required setting.
  • 14
    Turn email message notification on or off
    • Press Notify me when email arrives to turn the function on or off.
  • 15
    Select data types for synchronisation
    • Press one of the following data types to turn synchronisation on or off:
    • Sync Email
    • Sync Contacts
    • Sync Calendar
    • Sync Task
    • Sync SMS
  • 16
    Turn automatic retrieval of attachments when connected to a Wi-Fi network on or off
    • Press Automatically download attachments when connected to a Wi-Fi network to turn the function on or off.
    • Press Next.
  • 17
    Enter email account name
    • Press the field below "Give this account a name (Optional)" and key in the required name.
  • 18
    Finish setup
    • Press Done.
  • 19
    Return to the home screen
    • Press the Home key to return to the home screen.