Set up your phone for Telstra Mail

You can set up your phone to send and receive email from your Telstra email account. Remember, you need to set up your phone for internet and create a Telstra email account.

Select an alternative email configuration:
- Set up your phone for Exchange email

Samsung Galaxy S6 edge +
  • 1
    Find "Email"
    • Press Apps.
    • Press Email.
  • 2
    Enter email address
    • Key in your Telstra email address.
    • If an email account has been created already, do the following instead:Press MORE. Press Settings. Press Add account. Key in your Telstra email address.
  • 3
    Enter password
    • Press Password and key in the password for your Telstra email account.
    • Press MANUAL SETUP.
  • 4
    Select server type
    • Press IMAP ACCOUNT.
  • 5
    Enter username
    • Press the field below "User name" and key in the username for your Telstra email account.
    • The username for your Telstra email account is your email address, e.g. user@bigpond.com, user@bigpond.net.au or user@telstra.com.
  • 6
    Enter incoming server
    • Press the field below "IMAP server" and key in imap.telstra.com
  • 7
    Turn on encryption of incoming email
    • Press the drop down list below "Security type".
    • Press SSL (Accept all certificates).
  • 8
    Enter incoming port
    • Press the field below "Port" and key in 993
    • Press NEXT.
  • 9
    Enter outgoing server
    • Press the field below "SMTP server" and key in smtp.telstra.com
  • 10
    Turn on encryption of outgoing email
    • Press the drop down list below "Security type".
    • Press SSL (Accept all certificates).
  • 11
    Enter outgoing port
    • Press the field below "Port" and key in 465
  • 12
    Turn on SMTP authentication
    • Press Require sign-in to turn on the function.
    • Press the field below "User name" and key in the username for your Telstra email account.
    • Press the field below "Password" and key in the password for your Telstra email account.
    • Press NEXT.
    • The username for your Telstra email account is your email address, e.g. user@bigpond.com, user@bigpond.net.au or user@telstra.com.
  • 13
    Enter email account name
    • Press MORE.
    • Press Settings.
    • Press the name of the email account you've just set up.
    • Press Account name.
    • Key in the name and press OK.
  • 14
    Enter sender name
    • Press Your name.
    • Key in the required sender name and press OK.
  • 15
    Select setting for retrieval of new email
    • Press Sync schedule.
    • Press Set sync schedule.
    • Press Auto (when received), Manual or the required period.
    • Press the required days below "Peak days".
    • Press the fields below "Peak time" and follow the instructions on the display to set the required times.
    • Press the Return key three times.
  • 16
    Return to the home screen
    • Press the Home key to return to the home screen.