Personal Home Support Centre Device Guides Samsung Galaxy S6 edge Basic functions I can't turn on my phone

Samsung Galaxy S6 edge

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I can't turn on my phone

The battery is flat
Your SIM is faulty
The entered PIN is incorrect
Your SIM has been permanently blocked
You're asked to key in the PUK
Your phone isn't assembled correctly
Your phone is network locked to another operator
Your phone is locked to Telstra

Before you can use a Telstra SIM, you'll need to unlock your phone using an unlock code. To get the unlock code, contact the operator that locked your phone.

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Your phone doesn't turn on correctly
The phone lock code is turned on