I can't use GPS navigation

Turn GPS on or off

Samsung Galaxy S6 edge
  • 1
    Find "Location"
    • Slide your finger down the display starting from the top edge of your phone.
      Press the settings icon.
    • Press Privacy and safety.
    • Press Location.
  • 2
    Turn GPS on or off
    • Press the indicator next to "Location" to turn the function on or off.
    • If you turn on the function:
      Press Locating method.
      Proceed to step 3.
      If you turn off the function:
      Proceed to step 4.
  • 3
    Select option
    • Select one of the following options:
      Turn on satellite-based and network-based GPS, go to 3a.
      Turn on network-based GPS, go to 3b.
      Turn on satellite-based GPS, go to 3c.
  • 4
    3a - Turn on satellite-based and network-based GPS
    • Press GPS, Wi-Fi, and mobile networks.
    • If you turn on satellite-based GPS and network-based GPS, your phone can find your position quickly and with the highest accuracy.
  • 5
    3b - Turn on network-based GPS
    • Press Wi-Fi and mobile networks.
    • If you turn on network-based GPS, your phone can find your approximate position using the network. This is useful if you don't have a GPS satellite fix.
  • 6
    3c - Turn on satellite-based GPS
    • Press GPS only.
    • If you turn on satellite-based GPS, your phone can find your exact position. Satellite-based GPS requires a clear view of the sky.
  • 7
    Return to the home screen
    • Press the Home key to return to the home screen.

Can you use the phone's internet connection?

It's important to find out if you can use the phone's internet connection. If you can't use the phone's internet connection, you need to solve this problem first. When the problem is solved, you will most likely also be able to use GPS navigation.