Personal Home
Support Centre
Device Guides
Samsung
Galaxy S6 edge
Internet & entertainment
I can't use my phone's internet connection
Samsung Galaxy S6 edge
Search for a topic or a problem
Getting started
Basic functions
Calls, contacts & calendar
Messaging & email
Internet & entertainment
Data & wireless
Popular apps
Back to section Internet & entertainment
I can't use my phone's internet connection
Not adequate network coverage
No connection to a Wi-Fi network is established
Data roaming is turned off
The phone is connected to a Wi-Fi network, but you're not logged on
The selected network is out of range
Flight mode is turned on
Mobile data is turned off
Your phone has not been correctly set up for internet
Wi-Fi is turned off
Turn flight mode on or off
Previous step
Next step
1
Turn flight mode on or off
Press and hold
On/Off
.
Press
Flight mode
to turn the function on or off.
Did this solve your problem?
Yes
No
Not adequate network coverage
No connection to a Wi-Fi network is established
Data roaming is turned off
The phone is connected to a Wi-Fi network, but you're not logged on
The selected network is out of range
Flight mode is turned on
Turn flight mode on or off
Previous step
Next step
1
Turn flight mode on or off
Press and hold
On/Off
.
Press
Flight mode
to turn the function on or off.
Did this solve your problem?
Yes
No
Mobile data is turned off
Your phone has not been correctly set up for internet
Wi-Fi is turned off