I can't send and receive email

Write and send email

  • 1
    Find "Email"
    • Press Apps.
    • Press Email.
  • 2
    Select email account
    • Press the drop down list at the top left side of the display.
    • Press the required email account.
  • 3
    Create message
    • Press the new email icon.
  • 4
    Enter recipient
    • Key in the first letters of the required contact.
      Matching contacts are displayed.
      Press the required contact.
      Repeat the procedure to add more recipients.
  • 5
    Enter subject
    • Press Subject and key in a subject for the email.
  • 6
    Write the text
    • Press the text input field.
      Write the text for your email.
    • See how to write text.
  • 7
    Attach file
    • Press ATTACH.
    • Press My Files.
      Go to the required folder.
    • Press the required file.
    • Press DONE.
  • 8
    Send the email
    • Press SEND when you've finished your email.
  • 9
    Return to the home screen
    • Press the Home key to return to the home screen.

Can you use the phone's internet connection?

It's important to find out if you can use the phone's internet connection. If you can't use the phone's internet connection, you need to solve this problem first. When the problem is solved, you will most likely also be able to send and receive email.