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Samsung Galaxy S6 edge

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I can't send and receive email

The incoming or outgoing mail server isn't available
The email isn't written correctly
Your phone hasn't been correctly set up for email

Set up your phone for email

Samsung Galaxy S6 edge
Samsung Galaxy S6 edge
  • 1
    Find "Email"
    • Press Apps.
    • Press Email.
  • 2
    Enter email address
    • Key in your email address.
    • If an email account has been created already, do the following instead:Press MORE. Press Settings. Press Add account. Key in your email address.
  • 3
    Enter password
    • Press Password and key in the password for your email account.
    • Press NEXT.
    • If the display tells you that your email account has been set up, follow the instructions on the display to select more settings and finish the setup.
  • 4
    Select server type
    • Press POP3 ACCOUNT.
  • 5
    Enter username
    • Press the field below "User name" and key in the username for your email account.
  • 6
    Enter incoming server
    • Press the field below "POP3 server" and key in the name of your email provider's incoming server.
  • 7
    Turn off encryption of incoming email
    • Press the drop down list below "Security type".
    • Press None.
  • 8
    Enter incoming port
    • Press the field below "Port" and key in 110
  • 9
    Turn deletion of email on server on or off
    • Press the drop down list below "Delete email from server".
    • Press Never or When deleted from Inbox.
    • Press NEXT.
  • 10
    Enter outgoing server
    • Press the field below "SMTP server" and key in the name of your email provider's outgoing server.
  • 11
    Turn off encryption of outgoing email
    • Press the drop down list below "Security type".
    • Press None.
  • 12
    Enter outgoing port
    • Press the field below "Port" and key in 25
  • 13
    Turn SMTP authentication on or off
    • Press Require sign-in to turn the function on or off.
    • If you turn on SMTP authentication:
      Press the field below "User name" and key in your username for your email provider's outgoing server.
    • Press the field below "Password" and key in your password for your email provider's outgoing server.
    • Press NEXT.
  • 14
    Select settings for retrieval of new email
    • Press the drop down list below "Sync schedule".
    • Press Manual or the required period.
  • 15
    Turn email notification on or off
    • Press Notify me when email arrives to turn the function on or off.
    • Press NEXT.
  • 16
    Enter email account name
    • Key in a name for your email account.
  • 17
    Enter sender name
    • Press the field below "Your name (for outgoing emails)" and key in the required sender name.
  • 18
    Finish setup
    • Press DONE.
      Wait while your phone retrieves new email.
  • 19
    Return to the home screen
    • Press the Home key to return to the home screen.

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Your phone hasn't been correctly set up for Exchange email

Can you use the phone's internet connection?

It's important to find out if you can use the phone's internet connection. If you can't use the phone's internet connection, you need to solve this problem first. When the problem is solved, you will most likely also be able to send and receive email.

No